Contact
Tell us your situation and we will tell you whether we can help — including if the honest answer is that you should not travel.
What to include
You do not need to send medical records yet. Start with:
- Your nationality (this determines your visa options)
- Where you are travelling from
- What you need — as specifically as you can say it
- Your timeframe
- Whether you have existing records to work from
Please do not send full medical records until we have agreed how we will handle them. Our privacy policy explains how we treat health information.
Get in touch
WhatsApp — [number to be added]
Fastest for most enquiries.
Email — [email protected]
We reply to every message.
What happens next
- We read your message and reply, usually within one business day.
- If your situation is something we can help with, we explain how and what it costs.
- If it is not, we say so — and point you toward what you actually need.
We are not a medical provider. We do not give medical advice, diagnose, or treat. If you have a medical emergency, contact emergency services where you are.